:::caution
If you are trying to set data for ticket attributes, please check our πΌ Ticket attributes.
:::
In many situations you may want to attach custom data to tickets in order to better understand the context. You can add custom data incrementally or all at once. Any simple JSON object can be attached.
If you want to attach custom data incrementally you can do so with the setCustomData
method.
Remove custom data key value pairs by calling the following method.
Itβs possible to clear all attached custom data by calling the following method.
:::caution
If you are trying to set data for ticket attributes, please check our πΌ Ticket attributes.
:::
In many situations you may want to attach custom data to tickets in order to better understand the context. You can add custom data incrementally or all at once. Any simple JSON object can be attached.
If you want to attach custom data incrementally you can do so with the setCustomData
method.
Remove custom data key value pairs by calling the following method.
Itβs possible to clear all attached custom data by calling the following method.