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Available starting from version 14.2.0. Gleap allows users to record audio messages when chatting with support. This is a great way to collect feedback from users.

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Additional setup

In order for audio recording to work for iOS, you need to add the following key to your Info.plist file: 
<key>NSMicrophoneUsageDescription</key>
<string>We need access to the microphone to record audio messages.</string>
This key is required by iOS to allow the app to use the microphone.

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Enable the audio recording feature

To enable the audio recording feature, navigate to AI chatbot -> Settings and toggle the Allow audio messages switch.
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