curl --request POST \
  --url https://api.gleap.io/v3/tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'project: <project>' \
  --data '
{
  "title": "<string>",
  "conversationClosed": true,
  "bot": {
    "active": true,
    "currentBot": "<string>",
    "currentActionFlow": "<string>",
    "currentAction": 123,
    "forwardedToSupportAt": "2023-11-07T05:31:56Z",
    "kaiActive": true,
    "noAnswerFound": true
  },
  "content": "<unknown>",
  "plainContent": "<string>",
  "imageUrl": "<string>",
  "description": "<string>",
  "latestComment": "<string>",
  "latestPublicComment": "<string>",
  "slaBreached": true,
  "hidden": true,
  "needInitialPush": true,
  "noHumanInteraction": true,
  "snoozed": true,
  "snoozedUntil": "2023-11-07T05:31:56Z",
  "processingUser": "<string>",
  "processingTeam": "<string>",
  "queued": true,
  "queuedAt": "2023-11-07T05:31:56Z",
  "mentions": [
    "<string>"
  ],
  "emailRefs": [
    "<unknown>"
  ],
  "attributes": "<unknown>",
  "formData": "<unknown>",
  "form": "<unknown>",
  "aiSummary": "<string>",
  "aiSupportSummary": "<string>",
  "dueDate": "2023-11-07T05:31:56Z",
  "linkedTickets": [
    "<string>"
  ],
  "duplicateOf": "<string>",
  "duplicatesCount": 123,
  "session": "<unknown>",
  "sessions": [
    "<unknown>"
  ],
  "outbound": "<string>",
  "type": "<string>",
  "status": "<string>",
  "shareToken": "<string>",
  "secretShareToken": "<string>",
  "lexorank": "<string>",
  "bugId": 123,
  "project": "<string>",
  "organisation": "<string>",
  "screenshotUrl": "<string>",
  "screenshotBroke": "2023-11-07T05:31:56Z",
  "generatingScreenshot": true,
  "screenshotRenderingFailed": true,
  "screenshotLive": true,
  "screenshotDataUrl": "<unknown>",
  "isSilent": true,
  "replayDataUrl": "<string>",
  "replayUrl": "<string>",
  "generatingReplay": true,
  "replayStartDate": "2023-11-07T05:31:56Z",
  "replayRenderingStartedAt": "2023-11-07T05:31:56Z",
  "replayRenderingFailed": true,
  "replayLive": true,
  "originalEmailContent": "<string>",
  "hasWebReplay": true,
  "integrations": "<unknown>",
  "metaData": "<unknown>",
  "actionLog": "<unknown>",
  "customData": "<unknown>",
  "replay": "<unknown>",
  "lastResponse": {
    "contact": "2023-11-07T05:31:56Z",
    "admin": "2023-11-07T05:31:56Z"
  },
  "attachments": [
    {
      "name": "<string>",
      "url": "<string>",
      "type": "<string>"
    }
  ],
  "lastNotification": "2023-11-07T05:31:56Z",
  "faqSuggested": true,
  "notificationsUnread": true,
  "sessionNotificationsUnread": true,
  "hasAgentReply": true,
  "conversationRating": 123,
  "upvotesCount": 123,
  "upvotes": [
    {
      "email": "<string>"
    }
  ],
  "screenRecordingUrl": "<string>",
  "firstAssignmentAt": "2023-11-07T05:31:56Z",
  "archived": true,
  "archivedAt": "2023-11-07T05:31:56Z",
  "disabled": true,
  "isSpam": true,
  "tags": [
    "<string>"
  ],
  "score": 123,
  "manuallyAdded": true,
  "fromData": "<unknown>",
  "consoleLog": "<unknown>",
  "customEventLog": "<unknown>",
  "networkLogs": "<unknown>",
  "isManualStart": true,
  "botId": "<string>",
  "preventAutoReply": true
}
'

import requests

url = "https://api.gleap.io/v3/tickets"

payload = {
    "title": "<string>",
    "conversationClosed": True,
    "bot": {
        "active": True,
        "currentBot": "<string>",
        "currentActionFlow": "<string>",
        "currentAction": 123,
        "forwardedToSupportAt": "2023-11-07T05:31:56Z",
        "kaiActive": True,
        "noAnswerFound": True
    },
    "content": "<unknown>",
    "plainContent": "<string>",
    "imageUrl": "<string>",
    "description": "<string>",
    "latestComment": "<string>",
    "latestPublicComment": "<string>",
    "slaBreached": True,
    "hidden": True,
    "needInitialPush": True,
    "noHumanInteraction": True,
    "snoozed": True,
    "snoozedUntil": "2023-11-07T05:31:56Z",
    "processingUser": "<string>",
    "processingTeam": "<string>",
    "queued": True,
    "queuedAt": "2023-11-07T05:31:56Z",
    "mentions": ["<string>"],
    "emailRefs": ["<unknown>"],
    "attributes": "<unknown>",
    "formData": "<unknown>",
    "form": "<unknown>",
    "aiSummary": "<string>",
    "aiSupportSummary": "<string>",
    "dueDate": "2023-11-07T05:31:56Z",
    "linkedTickets": ["<string>"],
    "duplicateOf": "<string>",
    "duplicatesCount": 123,
    "session": "<unknown>",
    "sessions": ["<unknown>"],
    "outbound": "<string>",
    "type": "<string>",
    "status": "<string>",
    "shareToken": "<string>",
    "secretShareToken": "<string>",
    "lexorank": "<string>",
    "bugId": 123,
    "project": "<string>",
    "organisation": "<string>",
    "screenshotUrl": "<string>",
    "screenshotBroke": "2023-11-07T05:31:56Z",
    "generatingScreenshot": True,
    "screenshotRenderingFailed": True,
    "screenshotLive": True,
    "screenshotDataUrl": "<unknown>",
    "isSilent": True,
    "replayDataUrl": "<string>",
    "replayUrl": "<string>",
    "generatingReplay": True,
    "replayStartDate": "2023-11-07T05:31:56Z",
    "replayRenderingStartedAt": "2023-11-07T05:31:56Z",
    "replayRenderingFailed": True,
    "replayLive": True,
    "originalEmailContent": "<string>",
    "hasWebReplay": True,
    "integrations": "<unknown>",
    "metaData": "<unknown>",
    "actionLog": "<unknown>",
    "customData": "<unknown>",
    "replay": "<unknown>",
    "lastResponse": {
        "contact": "2023-11-07T05:31:56Z",
        "admin": "2023-11-07T05:31:56Z"
    },
    "attachments": [
        {
            "name": "<string>",
            "url": "<string>",
            "type": "<string>"
        }
    ],
    "lastNotification": "2023-11-07T05:31:56Z",
    "faqSuggested": True,
    "notificationsUnread": True,
    "sessionNotificationsUnread": True,
    "hasAgentReply": True,
    "conversationRating": 123,
    "upvotesCount": 123,
    "upvotes": [{ "email": "<string>" }],
    "screenRecordingUrl": "<string>",
    "firstAssignmentAt": "2023-11-07T05:31:56Z",
    "archived": True,
    "archivedAt": "2023-11-07T05:31:56Z",
    "disabled": True,
    "isSpam": True,
    "tags": ["<string>"],
    "score": 123,
    "manuallyAdded": True,
    "fromData": "<unknown>",
    "consoleLog": "<unknown>",
    "customEventLog": "<unknown>",
    "networkLogs": "<unknown>",
    "isManualStart": True,
    "botId": "<string>",
    "preventAutoReply": True
}
headers = {
    "project": "<project>",
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {
    project: '<project>',
    Authorization: 'Bearer <token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    title: '<string>',
    conversationClosed: true,
    bot: {
      active: true,
      currentBot: '<string>',
      currentActionFlow: '<string>',
      currentAction: 123,
      forwardedToSupportAt: '2023-11-07T05:31:56Z',
      kaiActive: true,
      noAnswerFound: true
    },
    content: '<unknown>',
    plainContent: '<string>',
    imageUrl: '<string>',
    description: '<string>',
    latestComment: '<string>',
    latestPublicComment: '<string>',
    slaBreached: true,
    hidden: true,
    needInitialPush: true,
    noHumanInteraction: true,
    snoozed: true,
    snoozedUntil: '2023-11-07T05:31:56Z',
    processingUser: '<string>',
    processingTeam: '<string>',
    queued: true,
    queuedAt: '2023-11-07T05:31:56Z',
    mentions: ['<string>'],
    emailRefs: ['<unknown>'],
    attributes: '<unknown>',
    formData: '<unknown>',
    form: '<unknown>',
    aiSummary: '<string>',
    aiSupportSummary: '<string>',
    dueDate: '2023-11-07T05:31:56Z',
    linkedTickets: ['<string>'],
    duplicateOf: '<string>',
    duplicatesCount: 123,
    session: '<unknown>',
    sessions: ['<unknown>'],
    outbound: '<string>',
    type: '<string>',
    status: '<string>',
    shareToken: '<string>',
    secretShareToken: '<string>',
    lexorank: '<string>',
    bugId: 123,
    project: '<string>',
    organisation: '<string>',
    screenshotUrl: '<string>',
    screenshotBroke: '2023-11-07T05:31:56Z',
    generatingScreenshot: true,
    screenshotRenderingFailed: true,
    screenshotLive: true,
    screenshotDataUrl: '<unknown>',
    isSilent: true,
    replayDataUrl: '<string>',
    replayUrl: '<string>',
    generatingReplay: true,
    replayStartDate: '2023-11-07T05:31:56Z',
    replayRenderingStartedAt: '2023-11-07T05:31:56Z',
    replayRenderingFailed: true,
    replayLive: true,
    originalEmailContent: '<string>',
    hasWebReplay: true,
    integrations: '<unknown>',
    metaData: '<unknown>',
    actionLog: '<unknown>',
    customData: '<unknown>',
    replay: '<unknown>',
    lastResponse: {contact: '2023-11-07T05:31:56Z', admin: '2023-11-07T05:31:56Z'},
    attachments: [{name: '<string>', url: '<string>', type: '<string>'}],
    lastNotification: '2023-11-07T05:31:56Z',
    faqSuggested: true,
    notificationsUnread: true,
    sessionNotificationsUnread: true,
    hasAgentReply: true,
    conversationRating: 123,
    upvotesCount: 123,
    upvotes: [{email: '<string>'}],
    screenRecordingUrl: '<string>',
    firstAssignmentAt: '2023-11-07T05:31:56Z',
    archived: true,
    archivedAt: '2023-11-07T05:31:56Z',
    disabled: true,
    isSpam: true,
    tags: ['<string>'],
    score: 123,
    manuallyAdded: true,
    fromData: '<unknown>',
    consoleLog: '<unknown>',
    customEventLog: '<unknown>',
    networkLogs: '<unknown>',
    isManualStart: true,
    botId: '<string>',
    preventAutoReply: true
  })
};

fetch('https://api.gleap.io/v3/tickets', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.gleap.io/v3/tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'title' => '<string>',
    'conversationClosed' => true,
    'bot' => [
        'active' => true,
        'currentBot' => '<string>',
        'currentActionFlow' => '<string>',
        'currentAction' => 123,
        'forwardedToSupportAt' => '2023-11-07T05:31:56Z',
        'kaiActive' => true,
        'noAnswerFound' => true
    ],
    'content' => '<unknown>',
    'plainContent' => '<string>',
    'imageUrl' => '<string>',
    'description' => '<string>',
    'latestComment' => '<string>',
    'latestPublicComment' => '<string>',
    'slaBreached' => true,
    'hidden' => true,
    'needInitialPush' => true,
    'noHumanInteraction' => true,
    'snoozed' => true,
    'snoozedUntil' => '2023-11-07T05:31:56Z',
    'processingUser' => '<string>',
    'processingTeam' => '<string>',
    'queued' => true,
    'queuedAt' => '2023-11-07T05:31:56Z',
    'mentions' => [
        '<string>'
    ],
    'emailRefs' => [
        '<unknown>'
    ],
    'attributes' => '<unknown>',
    'formData' => '<unknown>',
    'form' => '<unknown>',
    'aiSummary' => '<string>',
    'aiSupportSummary' => '<string>',
    'dueDate' => '2023-11-07T05:31:56Z',
    'linkedTickets' => [
        '<string>'
    ],
    'duplicateOf' => '<string>',
    'duplicatesCount' => 123,
    'session' => '<unknown>',
    'sessions' => [
        '<unknown>'
    ],
    'outbound' => '<string>',
    'type' => '<string>',
    'status' => '<string>',
    'shareToken' => '<string>',
    'secretShareToken' => '<string>',
    'lexorank' => '<string>',
    'bugId' => 123,
    'project' => '<string>',
    'organisation' => '<string>',
    'screenshotUrl' => '<string>',
    'screenshotBroke' => '2023-11-07T05:31:56Z',
    'generatingScreenshot' => true,
    'screenshotRenderingFailed' => true,
    'screenshotLive' => true,
    'screenshotDataUrl' => '<unknown>',
    'isSilent' => true,
    'replayDataUrl' => '<string>',
    'replayUrl' => '<string>',
    'generatingReplay' => true,
    'replayStartDate' => '2023-11-07T05:31:56Z',
    'replayRenderingStartedAt' => '2023-11-07T05:31:56Z',
    'replayRenderingFailed' => true,
    'replayLive' => true,
    'originalEmailContent' => '<string>',
    'hasWebReplay' => true,
    'integrations' => '<unknown>',
    'metaData' => '<unknown>',
    'actionLog' => '<unknown>',
    'customData' => '<unknown>',
    'replay' => '<unknown>',
    'lastResponse' => [
        'contact' => '2023-11-07T05:31:56Z',
        'admin' => '2023-11-07T05:31:56Z'
    ],
    'attachments' => [
        [
                'name' => '<string>',
                'url' => '<string>',
                'type' => '<string>'
        ]
    ],
    'lastNotification' => '2023-11-07T05:31:56Z',
    'faqSuggested' => true,
    'notificationsUnread' => true,
    'sessionNotificationsUnread' => true,
    'hasAgentReply' => true,
    'conversationRating' => 123,
    'upvotesCount' => 123,
    'upvotes' => [
        [
                'email' => '<string>'
        ]
    ],
    'screenRecordingUrl' => '<string>',
    'firstAssignmentAt' => '2023-11-07T05:31:56Z',
    'archived' => true,
    'archivedAt' => '2023-11-07T05:31:56Z',
    'disabled' => true,
    'isSpam' => true,
    'tags' => [
        '<string>'
    ],
    'score' => 123,
    'manuallyAdded' => true,
    'fromData' => '<unknown>',
    'consoleLog' => '<unknown>',
    'customEventLog' => '<unknown>',
    'networkLogs' => '<unknown>',
    'isManualStart' => true,
    'botId' => '<string>',
    'preventAutoReply' => true
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json",
    "project: <project>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.gleap.io/v3/tickets"

	payload := strings.NewReader("{\n  \"title\": \"<string>\",\n  \"conversationClosed\": true,\n  \"bot\": {\n    \"active\": true,\n    \"currentBot\": \"<string>\",\n    \"currentActionFlow\": \"<string>\",\n    \"currentAction\": 123,\n    \"forwardedToSupportAt\": \"2023-11-07T05:31:56Z\",\n    \"kaiActive\": true,\n    \"noAnswerFound\": true\n  },\n  \"content\": \"<unknown>\",\n  \"plainContent\": \"<string>\",\n  \"imageUrl\": \"<string>\",\n  \"description\": \"<string>\",\n  \"latestComment\": \"<string>\",\n  \"latestPublicComment\": \"<string>\",\n  \"slaBreached\": true,\n  \"hidden\": true,\n  \"needInitialPush\": true,\n  \"noHumanInteraction\": true,\n  \"snoozed\": true,\n  \"snoozedUntil\": \"2023-11-07T05:31:56Z\",\n  \"processingUser\": \"<string>\",\n  \"processingTeam\": \"<string>\",\n  \"queued\": true,\n  \"queuedAt\": \"2023-11-07T05:31:56Z\",\n  \"mentions\": [\n    \"<string>\"\n  ],\n  \"emailRefs\": [\n    \"<unknown>\"\n  ],\n  \"attributes\": \"<unknown>\",\n  \"formData\": \"<unknown>\",\n  \"form\": \"<unknown>\",\n  \"aiSummary\": \"<string>\",\n  \"aiSupportSummary\": \"<string>\",\n  \"dueDate\": \"2023-11-07T05:31:56Z\",\n  \"linkedTickets\": [\n    \"<string>\"\n  ],\n  \"duplicateOf\": \"<string>\",\n  \"duplicatesCount\": 123,\n  \"session\": \"<unknown>\",\n  \"sessions\": [\n    \"<unknown>\"\n  ],\n  \"outbound\": \"<string>\",\n  \"type\": \"<string>\",\n  \"status\": \"<string>\",\n  \"shareToken\": \"<string>\",\n  \"secretShareToken\": \"<string>\",\n  \"lexorank\": \"<string>\",\n  \"bugId\": 123,\n  \"project\": \"<string>\",\n  \"organisation\": \"<string>\",\n  \"screenshotUrl\": \"<string>\",\n  \"screenshotBroke\": \"2023-11-07T05:31:56Z\",\n  \"generatingScreenshot\": true,\n  \"screenshotRenderingFailed\": true,\n  \"screenshotLive\": true,\n  \"screenshotDataUrl\": \"<unknown>\",\n  \"isSilent\": true,\n  \"replayDataUrl\": \"<string>\",\n  \"replayUrl\": \"<string>\",\n  \"generatingReplay\": true,\n  \"replayStartDate\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingStartedAt\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingFailed\": true,\n  \"replayLive\": true,\n  \"originalEmailContent\": \"<string>\",\n  \"hasWebReplay\": true,\n  \"integrations\": \"<unknown>\",\n  \"metaData\": \"<unknown>\",\n  \"actionLog\": \"<unknown>\",\n  \"customData\": \"<unknown>\",\n  \"replay\": \"<unknown>\",\n  \"lastResponse\": {\n    \"contact\": \"2023-11-07T05:31:56Z\",\n    \"admin\": \"2023-11-07T05:31:56Z\"\n  },\n  \"attachments\": [\n    {\n      \"name\": \"<string>\",\n      \"url\": \"<string>\",\n      \"type\": \"<string>\"\n    }\n  ],\n  \"lastNotification\": \"2023-11-07T05:31:56Z\",\n  \"faqSuggested\": true,\n  \"notificationsUnread\": true,\n  \"sessionNotificationsUnread\": true,\n  \"hasAgentReply\": true,\n  \"conversationRating\": 123,\n  \"upvotesCount\": 123,\n  \"upvotes\": [\n    {\n      \"email\": \"<string>\"\n    }\n  ],\n  \"screenRecordingUrl\": \"<string>\",\n  \"firstAssignmentAt\": \"2023-11-07T05:31:56Z\",\n  \"archived\": true,\n  \"archivedAt\": \"2023-11-07T05:31:56Z\",\n  \"disabled\": true,\n  \"isSpam\": true,\n  \"tags\": [\n    \"<string>\"\n  ],\n  \"score\": 123,\n  \"manuallyAdded\": true,\n  \"fromData\": \"<unknown>\",\n  \"consoleLog\": \"<unknown>\",\n  \"customEventLog\": \"<unknown>\",\n  \"networkLogs\": \"<unknown>\",\n  \"isManualStart\": true,\n  \"botId\": \"<string>\",\n  \"preventAutoReply\": true\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("project", "<project>")
	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.gleap.io/v3/tickets")
  .header("project", "<project>")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"title\": \"<string>\",\n  \"conversationClosed\": true,\n  \"bot\": {\n    \"active\": true,\n    \"currentBot\": \"<string>\",\n    \"currentActionFlow\": \"<string>\",\n    \"currentAction\": 123,\n    \"forwardedToSupportAt\": \"2023-11-07T05:31:56Z\",\n    \"kaiActive\": true,\n    \"noAnswerFound\": true\n  },\n  \"content\": \"<unknown>\",\n  \"plainContent\": \"<string>\",\n  \"imageUrl\": \"<string>\",\n  \"description\": \"<string>\",\n  \"latestComment\": \"<string>\",\n  \"latestPublicComment\": \"<string>\",\n  \"slaBreached\": true,\n  \"hidden\": true,\n  \"needInitialPush\": true,\n  \"noHumanInteraction\": true,\n  \"snoozed\": true,\n  \"snoozedUntil\": \"2023-11-07T05:31:56Z\",\n  \"processingUser\": \"<string>\",\n  \"processingTeam\": \"<string>\",\n  \"queued\": true,\n  \"queuedAt\": \"2023-11-07T05:31:56Z\",\n  \"mentions\": [\n    \"<string>\"\n  ],\n  \"emailRefs\": [\n    \"<unknown>\"\n  ],\n  \"attributes\": \"<unknown>\",\n  \"formData\": \"<unknown>\",\n  \"form\": \"<unknown>\",\n  \"aiSummary\": \"<string>\",\n  \"aiSupportSummary\": \"<string>\",\n  \"dueDate\": \"2023-11-07T05:31:56Z\",\n  \"linkedTickets\": [\n    \"<string>\"\n  ],\n  \"duplicateOf\": \"<string>\",\n  \"duplicatesCount\": 123,\n  \"session\": \"<unknown>\",\n  \"sessions\": [\n    \"<unknown>\"\n  ],\n  \"outbound\": \"<string>\",\n  \"type\": \"<string>\",\n  \"status\": \"<string>\",\n  \"shareToken\": \"<string>\",\n  \"secretShareToken\": \"<string>\",\n  \"lexorank\": \"<string>\",\n  \"bugId\": 123,\n  \"project\": \"<string>\",\n  \"organisation\": \"<string>\",\n  \"screenshotUrl\": \"<string>\",\n  \"screenshotBroke\": \"2023-11-07T05:31:56Z\",\n  \"generatingScreenshot\": true,\n  \"screenshotRenderingFailed\": true,\n  \"screenshotLive\": true,\n  \"screenshotDataUrl\": \"<unknown>\",\n  \"isSilent\": true,\n  \"replayDataUrl\": \"<string>\",\n  \"replayUrl\": \"<string>\",\n  \"generatingReplay\": true,\n  \"replayStartDate\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingStartedAt\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingFailed\": true,\n  \"replayLive\": true,\n  \"originalEmailContent\": \"<string>\",\n  \"hasWebReplay\": true,\n  \"integrations\": \"<unknown>\",\n  \"metaData\": \"<unknown>\",\n  \"actionLog\": \"<unknown>\",\n  \"customData\": \"<unknown>\",\n  \"replay\": \"<unknown>\",\n  \"lastResponse\": {\n    \"contact\": \"2023-11-07T05:31:56Z\",\n    \"admin\": \"2023-11-07T05:31:56Z\"\n  },\n  \"attachments\": [\n    {\n      \"name\": \"<string>\",\n      \"url\": \"<string>\",\n      \"type\": \"<string>\"\n    }\n  ],\n  \"lastNotification\": \"2023-11-07T05:31:56Z\",\n  \"faqSuggested\": true,\n  \"notificationsUnread\": true,\n  \"sessionNotificationsUnread\": true,\n  \"hasAgentReply\": true,\n  \"conversationRating\": 123,\n  \"upvotesCount\": 123,\n  \"upvotes\": [\n    {\n      \"email\": \"<string>\"\n    }\n  ],\n  \"screenRecordingUrl\": \"<string>\",\n  \"firstAssignmentAt\": \"2023-11-07T05:31:56Z\",\n  \"archived\": true,\n  \"archivedAt\": \"2023-11-07T05:31:56Z\",\n  \"disabled\": true,\n  \"isSpam\": true,\n  \"tags\": [\n    \"<string>\"\n  ],\n  \"score\": 123,\n  \"manuallyAdded\": true,\n  \"fromData\": \"<unknown>\",\n  \"consoleLog\": \"<unknown>\",\n  \"customEventLog\": \"<unknown>\",\n  \"networkLogs\": \"<unknown>\",\n  \"isManualStart\": true,\n  \"botId\": \"<string>\",\n  \"preventAutoReply\": true\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.gleap.io/v3/tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["project"] = '<project>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"title\": \"<string>\",\n  \"conversationClosed\": true,\n  \"bot\": {\n    \"active\": true,\n    \"currentBot\": \"<string>\",\n    \"currentActionFlow\": \"<string>\",\n    \"currentAction\": 123,\n    \"forwardedToSupportAt\": \"2023-11-07T05:31:56Z\",\n    \"kaiActive\": true,\n    \"noAnswerFound\": true\n  },\n  \"content\": \"<unknown>\",\n  \"plainContent\": \"<string>\",\n  \"imageUrl\": \"<string>\",\n  \"description\": \"<string>\",\n  \"latestComment\": \"<string>\",\n  \"latestPublicComment\": \"<string>\",\n  \"slaBreached\": true,\n  \"hidden\": true,\n  \"needInitialPush\": true,\n  \"noHumanInteraction\": true,\n  \"snoozed\": true,\n  \"snoozedUntil\": \"2023-11-07T05:31:56Z\",\n  \"processingUser\": \"<string>\",\n  \"processingTeam\": \"<string>\",\n  \"queued\": true,\n  \"queuedAt\": \"2023-11-07T05:31:56Z\",\n  \"mentions\": [\n    \"<string>\"\n  ],\n  \"emailRefs\": [\n    \"<unknown>\"\n  ],\n  \"attributes\": \"<unknown>\",\n  \"formData\": \"<unknown>\",\n  \"form\": \"<unknown>\",\n  \"aiSummary\": \"<string>\",\n  \"aiSupportSummary\": \"<string>\",\n  \"dueDate\": \"2023-11-07T05:31:56Z\",\n  \"linkedTickets\": [\n    \"<string>\"\n  ],\n  \"duplicateOf\": \"<string>\",\n  \"duplicatesCount\": 123,\n  \"session\": \"<unknown>\",\n  \"sessions\": [\n    \"<unknown>\"\n  ],\n  \"outbound\": \"<string>\",\n  \"type\": \"<string>\",\n  \"status\": \"<string>\",\n  \"shareToken\": \"<string>\",\n  \"secretShareToken\": \"<string>\",\n  \"lexorank\": \"<string>\",\n  \"bugId\": 123,\n  \"project\": \"<string>\",\n  \"organisation\": \"<string>\",\n  \"screenshotUrl\": \"<string>\",\n  \"screenshotBroke\": \"2023-11-07T05:31:56Z\",\n  \"generatingScreenshot\": true,\n  \"screenshotRenderingFailed\": true,\n  \"screenshotLive\": true,\n  \"screenshotDataUrl\": \"<unknown>\",\n  \"isSilent\": true,\n  \"replayDataUrl\": \"<string>\",\n  \"replayUrl\": \"<string>\",\n  \"generatingReplay\": true,\n  \"replayStartDate\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingStartedAt\": \"2023-11-07T05:31:56Z\",\n  \"replayRenderingFailed\": true,\n  \"replayLive\": true,\n  \"originalEmailContent\": \"<string>\",\n  \"hasWebReplay\": true,\n  \"integrations\": \"<unknown>\",\n  \"metaData\": \"<unknown>\",\n  \"actionLog\": \"<unknown>\",\n  \"customData\": \"<unknown>\",\n  \"replay\": \"<unknown>\",\n  \"lastResponse\": {\n    \"contact\": \"2023-11-07T05:31:56Z\",\n    \"admin\": \"2023-11-07T05:31:56Z\"\n  },\n  \"attachments\": [\n    {\n      \"name\": \"<string>\",\n      \"url\": \"<string>\",\n      \"type\": \"<string>\"\n    }\n  ],\n  \"lastNotification\": \"2023-11-07T05:31:56Z\",\n  \"faqSuggested\": true,\n  \"notificationsUnread\": true,\n  \"sessionNotificationsUnread\": true,\n  \"hasAgentReply\": true,\n  \"conversationRating\": 123,\n  \"upvotesCount\": 123,\n  \"upvotes\": [\n    {\n      \"email\": \"<string>\"\n    }\n  ],\n  \"screenRecordingUrl\": \"<string>\",\n  \"firstAssignmentAt\": \"2023-11-07T05:31:56Z\",\n  \"archived\": true,\n  \"archivedAt\": \"2023-11-07T05:31:56Z\",\n  \"disabled\": true,\n  \"isSpam\": true,\n  \"tags\": [\n    \"<string>\"\n  ],\n  \"score\": 123,\n  \"manuallyAdded\": true,\n  \"fromData\": \"<unknown>\",\n  \"consoleLog\": \"<unknown>\",\n  \"customEventLog\": \"<unknown>\",\n  \"networkLogs\": \"<unknown>\",\n  \"isManualStart\": true,\n  \"botId\": \"<string>\",\n  \"preventAutoReply\": true\n}"

response = http.request(request)
puts response.read_body

{
  "title": "Login button not working",
  "description": "Users cannot log in when clicking the login button",
  "type": "BUG",
  "status": "OPEN",
  "priority": "HIGH",
  "customData": {
    "browser": "Chrome",
    "version": "120.0.0.0"
  }
}