Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.gleap.io/llms.txt

Use this file to discover all available pages before exploring further.

Available starting from version 14.2.0. Gleap allows users to record audio messages when chatting with support through our cordova SDK. This is a great way to collect feedback from users.

​
iOS setup

In order for audio recording to work for iOS, you need to add the following key to your Info.plist file: 
<key>NSMicrophoneUsageDescription</key>
<string>We need access to the microphone to record audio messages.</string>
This key is required by iOS to allow the app to use the microphone.

​
Android setup

In order for audio recording to work for Android, you need to add the following keys to your AndroidManifest.xml file: 
<uses-permission android:name="android.permission.MODIFY_AUDIO_SETTINGS" />
<uses-permission android:name="android.permission.RECORD_AUDIO" />
<uses-feature android:name="android.hardware.audio.pro" android:required="false" />
<uses-feature android:name="android.hardware.microphone" android:required="false" />
This key is required by Android to allow the app to use the microphone.

​
Enable the audio recording feature

To enable the audio recording feature, navigate to AI chatbot -> Settings and toggle the Allow audio messages switch.