Create a new team
curl --request POST \
--url https://api.gleap.io/v3/teams \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'project: <project>' \
--data '
{
"name": "<string>",
"members": [
"<string>"
],
"selectOnlyOnlineMembers": true,
"needQueueRerun": true,
"limitTicketAmount": true,
"ticketAmount": 123,
"slaOptions": {
"defaultSla": 123
},
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"staticTranslations": {
"outOfOfficeMessage": "<unknown>"
},
"replyTime": "<unknown>",
"alwaysOnline": true,
"timezone": "<string>",
"enabled": true
}
}
'import requests
url = "https://api.gleap.io/v3/teams"
payload = {
"name": "<string>",
"members": ["<string>"],
"selectOnlyOnlineMembers": True,
"needQueueRerun": True,
"limitTicketAmount": True,
"ticketAmount": 123,
"slaOptions": { "defaultSla": 123 },
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"staticTranslations": { "outOfOfficeMessage": "<unknown>" },
"replyTime": "<unknown>",
"alwaysOnline": True,
"timezone": "<string>",
"enabled": True
}
}
headers = {
"project": "<project>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
project: '<project>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: '<string>',
members: ['<string>'],
selectOnlyOnlineMembers: true,
needQueueRerun: true,
limitTicketAmount: true,
ticketAmount: 123,
slaOptions: {defaultSla: 123},
operatingHours: {
openingTimes: [
{
closingTime: '<string>',
openingTime: '<string>',
day: '<string>',
replyTime: '<unknown>'
}
],
staticTranslations: {outOfOfficeMessage: '<unknown>'},
replyTime: '<unknown>',
alwaysOnline: true,
timezone: '<string>',
enabled: true
}
})
};
fetch('https://api.gleap.io/v3/teams', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.gleap.io/v3/teams",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => '<string>',
'members' => [
'<string>'
],
'selectOnlyOnlineMembers' => true,
'needQueueRerun' => true,
'limitTicketAmount' => true,
'ticketAmount' => 123,
'slaOptions' => [
'defaultSla' => 123
],
'operatingHours' => [
'openingTimes' => [
[
'closingTime' => '<string>',
'openingTime' => '<string>',
'day' => '<string>',
'replyTime' => '<unknown>'
]
],
'staticTranslations' => [
'outOfOfficeMessage' => '<unknown>'
],
'replyTime' => '<unknown>',
'alwaysOnline' => true,
'timezone' => '<string>',
'enabled' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"project: <project>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.gleap.io/v3/teams"
payload := strings.NewReader("{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("project", "<project>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.gleap.io/v3/teams")
.header("project", "<project>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.gleap.io/v3/teams")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["project"] = '<project>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"updatedAt": "<string>",
"createdAt": "<string>",
"ticketAmount": 123,
"limitTicketAmount": true,
"needQueueRerun": true,
"selectOnlyOnlineMembers": true,
"members": [
"<string>"
],
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"alwaysOnline": true,
"enabled": true,
"staticTranslations": {
"outOfOfficeMessage": "<unknown>"
},
"replyTime": "<unknown>",
"timezone": "<string>"
},
"project": "<string>",
"slaOptions": {
"defaultSla": 123
},
"name": "<string>"
}Team
Create a new team
Create a new team and associate it with a project.
POST
/
teams
Create a new team
curl --request POST \
--url https://api.gleap.io/v3/teams \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'project: <project>' \
--data '
{
"name": "<string>",
"members": [
"<string>"
],
"selectOnlyOnlineMembers": true,
"needQueueRerun": true,
"limitTicketAmount": true,
"ticketAmount": 123,
"slaOptions": {
"defaultSla": 123
},
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"staticTranslations": {
"outOfOfficeMessage": "<unknown>"
},
"replyTime": "<unknown>",
"alwaysOnline": true,
"timezone": "<string>",
"enabled": true
}
}
'import requests
url = "https://api.gleap.io/v3/teams"
payload = {
"name": "<string>",
"members": ["<string>"],
"selectOnlyOnlineMembers": True,
"needQueueRerun": True,
"limitTicketAmount": True,
"ticketAmount": 123,
"slaOptions": { "defaultSla": 123 },
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"staticTranslations": { "outOfOfficeMessage": "<unknown>" },
"replyTime": "<unknown>",
"alwaysOnline": True,
"timezone": "<string>",
"enabled": True
}
}
headers = {
"project": "<project>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
project: '<project>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: '<string>',
members: ['<string>'],
selectOnlyOnlineMembers: true,
needQueueRerun: true,
limitTicketAmount: true,
ticketAmount: 123,
slaOptions: {defaultSla: 123},
operatingHours: {
openingTimes: [
{
closingTime: '<string>',
openingTime: '<string>',
day: '<string>',
replyTime: '<unknown>'
}
],
staticTranslations: {outOfOfficeMessage: '<unknown>'},
replyTime: '<unknown>',
alwaysOnline: true,
timezone: '<string>',
enabled: true
}
})
};
fetch('https://api.gleap.io/v3/teams', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.gleap.io/v3/teams",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => '<string>',
'members' => [
'<string>'
],
'selectOnlyOnlineMembers' => true,
'needQueueRerun' => true,
'limitTicketAmount' => true,
'ticketAmount' => 123,
'slaOptions' => [
'defaultSla' => 123
],
'operatingHours' => [
'openingTimes' => [
[
'closingTime' => '<string>',
'openingTime' => '<string>',
'day' => '<string>',
'replyTime' => '<unknown>'
]
],
'staticTranslations' => [
'outOfOfficeMessage' => '<unknown>'
],
'replyTime' => '<unknown>',
'alwaysOnline' => true,
'timezone' => '<string>',
'enabled' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"project: <project>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.gleap.io/v3/teams"
payload := strings.NewReader("{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("project", "<project>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.gleap.io/v3/teams")
.header("project", "<project>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.gleap.io/v3/teams")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["project"] = '<project>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"<string>\",\n \"members\": [\n \"<string>\"\n ],\n \"selectOnlyOnlineMembers\": true,\n \"needQueueRerun\": true,\n \"limitTicketAmount\": true,\n \"ticketAmount\": 123,\n \"slaOptions\": {\n \"defaultSla\": 123\n },\n \"operatingHours\": {\n \"openingTimes\": [\n {\n \"closingTime\": \"<string>\",\n \"openingTime\": \"<string>\",\n \"day\": \"<string>\",\n \"replyTime\": \"<unknown>\"\n }\n ],\n \"staticTranslations\": {\n \"outOfOfficeMessage\": \"<unknown>\"\n },\n \"replyTime\": \"<unknown>\",\n \"alwaysOnline\": true,\n \"timezone\": \"<string>\",\n \"enabled\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"updatedAt": "<string>",
"createdAt": "<string>",
"ticketAmount": 123,
"limitTicketAmount": true,
"needQueueRerun": true,
"selectOnlyOnlineMembers": true,
"members": [
"<string>"
],
"operatingHours": {
"openingTimes": [
{
"closingTime": "<string>",
"openingTime": "<string>",
"day": "<string>",
"replyTime": "<unknown>"
}
],
"alwaysOnline": true,
"enabled": true,
"staticTranslations": {
"outOfOfficeMessage": "<unknown>"
},
"replyTime": "<unknown>",
"timezone": "<string>"
},
"project": "<string>",
"slaOptions": {
"defaultSla": 123
},
"name": "<string>"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
Body
application/json
Available options:
random, balanced, manual, circular Show child attributes
Show child attributes
Show child attributes
Show child attributes
Response
200 - application/json
Ok
Generic types for Document:
- T - the type of _id
- TQueryHelpers - Object with any helpers that should be mixed into the Query type
- DocType - the type of the actual Document created
Available options:
random, balanced, manual, circular Show child attributes
Show child attributes
Show child attributes
Show child attributes
⌘I