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✨ Feedback flows

Manually start the feedback flow

If you want to manually trigger the Gleap feedback flow, simply call the following method. The back button is per default hidden.


Bug reporting workflow

The bug reporting workflow is the default workflow for bug reports and allows users to mark bugs and add a description as well as their email address.

// Initiates the bug reporting workflow.

Feature request workflow

This workflow is great if you want to collect feature requests. You can also embed your Gleap roadmap and share it with your users to have them vote on requests.

// Initiates the feature request workflow.

Rating workflow

The rating workflow lets you collect your users opinion on their journey through your app or website with a simple rating survey.

// Initiates the rating workflow.

Contact workflow

Give your users the opportunity to communicate with you directly.

// Initiates the contact workflow.

Back Button

If you want the user to have the option to go back to the menu it can be achieved with the following:

// Initiates the contact workflow.
Gleap.getInstance().startFeedbackFlow("contact", true);

Custom workflow

Gleap also allows you to configure custom workflows and custom feedback types. This is especially handy if our workflows don't fully cover your use cases. Visit our dashboard for more information on custom workflows and custom feedback types.