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πŸ›Ÿ Help center

Happier customers, fewer support questions. What’s not to like? Make it easy for users to access information with our help center articles.

Release notes and news for your app or website

Show help center articles directly within the Gleap widget, to offer customers the help they need at the right place & time.

Open the help center by code​

If you'd like to manually show the news section of the Gleap widget, you can do so by calling the following method:

Gleap.openHelpCenter(false);

The first parameter showBackButton sets whether or not the main tabbar and back buttons will be shown.

Open a help center article by code​

If you'd like to open a help center article directly withing the Gleap widget, you can do so by calling the following method:

Gleap.openHelpCenterArticle("articleId", false);

The first parameter articleId defines the article to show.

The second parameter showBackButton sets whether or not the main tabbar and back buttons will be shown.

Open a help center collection by code​

If you'd like to open a collection directly withing the Gleap widget, you can do so by calling the following method:

Gleap.openHelpCenterCollection("collectionId", false);

The first parameter collectionId defines the article to show.

The second parameter showBackButton sets whether or not the main tabbar and back buttons will be shown.

Search your help center​

If you'd like to search for help articles, you can do so by calling the following method:

Gleap.searchHelpCenter("Search term", false);

The first parameter term defines the search term, the Gleap SDK will look for to find related articles.

The second parameter showBackButton sets whether or not the main tabbar and back buttons will be shown.