Skip to main content

🎤 Audio recording

Available starting from version 14.1.0.

Gleap allows users to record audio messages when chatting with support. This is a great way to collect feedback from users.

Additional setup​

In order for audio recording to work for iOS, you need to add the following key to your Info.plist file:

<key>NSMicrophoneUsageDescription</key>
<string>We need access to the microphone to record audio messages.</string>

This key is required by iOS to allow the app to use the microphone.

Enable the audio recording feature​

To enable the audio recording feature, navigate to AI chatbot -> Settings and toggle the Allow audio messages switch.