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🛟 Help center

Happier customers, fewer support questions. What’s not to like? Make it easy for users to access information with our help center articles.

Release notes and news for your app or website

Show help center articles directly within the Gleap widget, to offer customers the help they need at the right place & time.

Open the help center by code​

If you'd like to manually show the news section of the Gleap widget, you can do so by calling the following method:

await Gleap.openHelpCenter(showBackButton: true);

Open a help center article by code​

If you'd like to open a help center article directly withing the Gleap widget, you can do so by calling the following method:

await Gleap.openHelpCenterArticle(articleId: "articleId", showBackButton: true);

The first parameter articleId can be found at the bottom of your article editor in the Share this article banner.

Open a help center collection by code​

If you'd like to open a collection directly withing the Gleap widget, you can do so by calling the following method:

await Gleap.openHelpCenterCollection(collectionId: "collectionId", showBackButton: false);

The first parameter collectionId can be found at the bottom of collection in the Share this collection banner.

Search your help center​

If you'd like to search for help articles, you can do so by calling the following method:

await Gleap.searchHelpCenter(term: "Search term", showBackButton: true);