> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleap.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Help center

Happier customers, fewer support questions. What’s not to like? Make it easy for users to access information with our help center articles.

<img src="https://mintcdn.com/gleap-1d346ffa/MCCg3Pia7IrMFFzd/images/HelpCenter.png?fit=max&auto=format&n=MCCg3Pia7IrMFFzd&q=85&s=46453b64ea9fb32f30f8e1ed7e1cab4f" alt="Release notes and news for your app or website" width="2274" height="1384" data-path="images/HelpCenter.png" />

**Show help center articles** directly within the **Gleap widget**, to offer customers the help they need at the right place & time.

## Open the help center by code

If you'd like to manually show the news section of the Gleap widget, you can do so by calling the following method:

```javascript theme={null}
cordova.plugins.GleapPlugin.openHelpCenter(false);
```

*The first parameter **showBackButton** sets whether or not the main tabbar and back buttons will be shown.*

## Open a help center article by code

If you'd like to open a help center article directly withing the Gleap widget, you can do so by calling the following method:

```javascript theme={null}
cordova.plugins.GleapPlugin.openHelpCenterArticle("articleId", false);
```

*The first parameter **articleId** can be found at the bottom of your article editor in the **Share this article** banner.*

*The second parameter **showBackButton** sets whether or not the main tabbar and back buttons will be shown.*

## Open a help center collection by code

If you'd like to open a collection directly withing the Gleap widget, you can do so by calling the following method:

```javascript theme={null}
cordova.plugins.GleapPlugin.openHelpCenterCollection("collectionId", false);
```

*The first parameter **collectionId** can be found at the bottom of collection in the **Share this collection** banner.*

*The second parameter **showBackButton** sets whether or not the main tabbar and back buttons will be shown.*

## Search your help center

If you'd like to search for help articles, you can do so by calling the following method:

```javascript theme={null}
cordova.plugins.GleapPlugin.searchHelpCenter("Search term", false);
```

*The first parameter **term** defines the search term, the Gleap SDK will look for to find related articles.*

*The second parameter **showBackButton** sets whether or not the main tabbar and back buttons will be shown.*
