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Feedback actions
Feedback actions are the building blocks for your feedback widget. We offer many default feedback actions to help you get started in no time.
You can think of feedback actions as form steps that will be executed once an action is triggered. Feedback actions can be selected within the visual widget editor or surveys.
Feedback actions

Questions

The question builder helps you create your feedback flows. Every option within your feedback action form, defines which data gets collected from your users.
Question builder

General information

Every feedback action requires some basic information like a name, description and a thank you message. In addition, it requires a feedback type. All feedback that gets collected through this specific action, will be assigned to the selected feedback type.

Exclude data

We take data privacy very seriously. With the exclude data option, you can exclude data from being sent to our servers. The data will be excluded directly on the client side. Especially for feedback types & actions like ratings or inquiries, we recommend excluding all the data you don't need to serve your customers.
Last modified 23d ago