> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleap.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Hand over the user's open tickets to their team

> Hands over the authenticated user's open conversations to their teammates. Only OPEN tickets that are
currently assigned to the user AND belong to a team are affected, at most 100 per call; teams using
manual assignment are skipped. Returns `{ success: true }`.



## OpenAPI

````yaml https://api.gleap.io/api-docs.json post /users/me/reassign-tickets
openapi: 3.0.0
info:
  title: gleap-server
  version: 14.0.0
  contact: {}
servers:
  - url: https://api.gleap.io/v3
security: []
paths:
  /users/me/reassign-tickets:
    post:
      tags:
        - User
      summary: Hand over the user's open tickets to their team
      description: >-
        Hands over the authenticated user's open conversations to their
        teammates. Only OPEN tickets that are

        currently assigned to the user AND belong to a team are affected, at
        most 100 per call; teams using

        manual assignment are skipped. Returns `{ success: true }`.
      operationId: ReassignTickets
      parameters: []
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                properties:
                  success:
                    type: boolean
                required:
                  - success
                type: object
      security:
        - jwt: []
components:
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT

````