> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleap.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations waiting on us

> The record's open conversations, longest-waiting first. Team-wide by
definition — unlike the per-agent visit stamp this replaced.



## OpenAPI

````yaml https://api.gleap.io/api-docs.json get /records/{recordType}/{recordId}/waiting
openapi: 3.0.0
info:
  title: gleap-server
  version: 14.0.0
  contact: {}
servers:
  - url: https://api.gleap.io/v3
security: []
paths:
  /records/{recordType}/{recordId}/waiting:
    get:
      tags:
        - Records
      summary: Conversations waiting on us
      description: |-
        The record's open conversations, longest-waiting first. Team-wide by
        definition — unlike the per-agent visit stamp this replaced.
      operationId: Waiting
      parameters:
        - in: path
          name: recordType
          required: true
          schema:
            type: string
        - in: path
          name: recordId
          required: true
          schema:
            type: string
        - in: header
          name: project
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/WaitingItem'
                type: array
      security:
        - jwt: []
components:
  schemas:
    WaitingItem:
      description: >-
        Open vs total, so a tab can carry a number that is not the loaded page
        size.
      properties:
        id:
          type: string
        bugId:
          type: number
          format: double
        title:
          type: string
        waitingDays:
          type: number
          format: double
          description: Whole days since the thread last moved.
        snoozedUntil:
          type: string
          format: date-time
          nullable: true
      required:
        - id
        - bugId
        - title
        - waitingDays
      type: object
      additionalProperties: false
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT

````